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The tens of millions of student loan borrowers who must begin making payments in October are confronted with confusion and lack of information from the privately-owned corporations that service their debts under contract with the US Department of Education.
Workers at two Maximus federal call centers in the U.S. South held a one-day strike March 23 to demand better treatment from the company, better health care coverage and higher wages. The walkouts, involving Black women and other people of color — the majority of call center workers — took…