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Local bank DBS PayNow's service was down on Tuesday with customers reporting delays in their FAST or PayNow transactions from early in the afternoon. The issues, which come alongside a string of outages this year alone, caused DBS' brand sentiments to plummet.
Singaporean multinational bank DBS said on Wednesday (March 29) that access to its digital banking services became intermittent after an outage earlier in the day left customers unable to use its web and mobile banking platforms. Taking to Facebook, DBS said that clients using its digital services- — digibank Online and Mobile, PayLah! - might experience some slowness during login. "Please be assured that your deposits and monies are safe and secure. We are sorry for the inconvenience caused," the Facebook post added.