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Blending networks to obtain uninterrupted connectivity can help PSAPs achieve 100% uptime in emergency response to digital communications

Blending networks to obtain uninterrupted connectivity can help PSAPs achieve 100% uptime in emergency response to digital communications

By Stephanie Kanowitz Apr 16, 2021 Public safety answering points (PSAPs) in California can get real-time crash notifications through an agreement between a cloud-based emergency response platform and General Motors’ OnStar emergency system. Announced at the end of March, the collaboration between OnStar and RapidDeploy gives 911 call takers in the state immediate data about accidents that they can use to improve response – for instance, dispatching several ambulances to a multi-vehicle pileup. “For us, it’s about saving lives and protecting property,” said Budge Currier, California...

By Stephanie Kanowitz Jan 26, 2021 Public-safety organizations have more opportunity than ever to be efficient, interoperable and data-driven thanks to cloud computing, a panel of experts said during a webinar. For instance, California’s Office of Emergency Service’s Public Safety Communications (PSC) Division turned to the cloud to use device-based location data for 911 callers. When that data first became available a few years ago, the equipment in the state’s public-safety answering points (PSAPs) couldn’t integrate it.  Now, 82% of the state’s 911 calls come from mobile devices...