By Stephanie Kanowitz Jan 26, 2021 Public-safety organizations have more opportunity than ever to be efficient, interoperable and data-driven thanks to cloud computing, a panel of experts said during a webinar. For instance, California’s Office of Emergency Service’s Public Safety Communications (PSC) Division turned to the cloud to use device-based location data for 911 callers. When that data first became available a few years ago, the equipment in the state’s public-safety answering points (PSAPs) couldn’t integrate it. Now, 82% of the state’s 911 calls come from mobile devices, and with cloud, dispatchers can immediately view location data on their screens and verify it with callers.