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How HM Revenue & Customs handles Child Tax Credit and Working Tax Credit cases

select the ‘SOC - Yes’ checkbox select ‘Yes’ in the ‘Signature’ checkbox Note: If the customer has not signed the Annual Declaration, you treat it as signed. enter the date the Annual Declaration was received in the ‘Received Date’ field select ‘OK’. You will be taken to the ‘Declaration’ screen select ‘Paper’, ‘Telephone’ or ‘Digital’ as appropriate in the ‘Change Source’ field select ‘Process’ select the ‘SOC - No’ checkbox select ‘Yes’ in the ‘Signature’ checkbox Note: If the customer has not signed the Annual Declaration, you treat i...