Government beefs up plans to extend consumer protection to over 500,000 heat network users
Ofgem confirms plans for new rules covering heat network pricing, customer service, reliability, and complaints
Source: businessgreen.com
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Ofgem confirms plans for new rules covering heat network pricing, customer service, reliability, and complaints
The proposals are expected to be put into legislation by 2025 and once enacted the regulations will be overseen by Ofgem, with the Energy Ombudsman and consumer advocacy organisations offering support
The UK will introduce new legislation in 2025 intended to enshrine consumer protections around the pricing and performance of heat networks. A
Latest news on energy prices and market regulation
Latest news on energy prices and market regulation