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NXTDIGITAL appoints Sooraj Keswani as chief customer experience officer

NXTDIGITAL appoints Sooraj Keswani as chief customer experience officer
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Elevating Customer Experience: The Role of the CXO in Modern Businesses

Delivering outstanding customer experiences (CX) is no longer a luxury in today s hypercompetitive business environment; it is a strategic must. Customers now have more options than ever before, and they have higher expectations than before. Modern companies are giving the Chief Experience Officer (CXO) position a lot of importance in order to match these expectations and acquire a competitive edge. ....

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