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Shelter, so if they encounter an individual that has a language other than spanish and chinese then they can reach out to the department and ask for Interpretation Services to work with the clients. They do that often. On the single adult side in some cases the clients are only there one night or up to 90 days with a 30 day extension so they could be actually there for 120 days. If a client is seeking services because they cannot speak to the staff in their language the staff at the shelter can call our department and our department will deploy language Interpretation Services for them, but 10...

Runs out of tokens . Well, i think in this report it just referred to United Council not having tokens on site. The other shelters do have tokens on site and theyre given out monthly at the shelter directors meeting so it was just one reference in this report six months ago that United Council didnt have tokens. And giving the tokens at the beginning or once a month but by the end of that month do they still have adequate tokens . Yes, they have them available or if they need more they can always get more. Can i ask the committee to do a survey of these specifically about tokens . I would feel...

So i would encourage you to maybe discuss the issue further with the committee and maybe if theres a request for Additional Resources i know that i certainly would like to know that and see if theres a way to find that. My manager staff meet monthly with the Shelter Monitoring Committee, exact staff, so i am quite sure that will be first and foremost on their agenda to explore it a little more. Great. Thank you very much. I appreciate it and one thing they would say is that i think the staffing issue is really important because these reports are six months were talking about a prior six month ...