Page 2 - Cleargear Com News Today : Breaking News, Live Updates & Top Stories | Vimarsana

>> reporter: last week we told you about the palmers, a salt lake city couple fined $3500 and hit with the ding in their credit score all because of a negative on-line review they posted after they say items they ordered from cleargear.com never showed up. >> it's ridiculous that anybody would turn around and try to extort us like this. especially for doing something as simple as just posting a review on-line. >> reporter: since airing the story our facebook and twitter accounts exploded with some strong responses from viewers. this must be challenged in court. we cannot allow this to happen. ...

City's effort to fight gravity. he wants bieber to clean it himself. i am sure those are images a lot of people would pay to see. >> get over there and clean it up. >> what a mess. pay attention to this. if you've -- you've left reviews, right, we all have. a salt lake city couple threatening to sue a company they say has ruined their credit rating. john and jen paul posted a negative review after receiving what they considered was bad service by an online merchandise. they were shocked when they were given a hefty fine by that company. >> john palmer bought a few christmas gifts for his wif...

Hopefully, we can pass that to you. keeping with the online theme. a utah couple is being fined thousands of dollars, and all because they went online and wrote a negative review about a retailer. it started when the husband ordered some christmas trinkets online for his wife, that was back in '08. trinkets didn't show up, they got their money back, but the wife went online and said it wasn't the best experience, my words, not hers, but effectively the same thing. you probably have done the same thing, right? seems kind of harmless. not so much. this company now is fining this couple $3500 b...

Disparagement clause. yours acceptance of this sales contract prohibits you from taking any action that negatively impacts cleargear.com. more and more companies are adding this kind of language in the fine print as protection. >> the first amendment does not protect certain kinds of free speech. you can sign a contract giving away your free speech rights if it's a fair contract. this contract, though, is not fair, and frankly, it would be thrown out by any court. >> we found other examples of nondisparagement clauss, including this one from a vacation rental company, threatening to charge cus...

Speech rights if it's a fair contract. this contract though is not fair and frankly, it would be thrown out by any court. >> reporter: we found other examples of non-disparagement clauses in customer agreements including this one threatening to charge customers up to $10,000 in damages if a post containing unreasonable negative sentiment isn't removed. the company told cnn it stands by its practice. the palmers couldn't take down the review and refused to pay up, klear gear reported the bills as unpaid to a collections company. >> it was bad enough that when we went to get a second cars, it to...