Why It's Time to Retire the One-Size-Fits-All Approach to Banking – Bankless Times
Why It’s Time to Retire the One-Size-Fits-All Approach to Banking By Amit Dua, President and Global Head – Client Facing Group, SunTec Thanks to the COVID-19 pandemic, the Internet and anything digital has made deeper inroads into our lives and demand for digital banking services has accelerated manifold. Customers expect to be able to access up-to-the-minute and relevant information on their finances. Gone are the days where a banking customer will patiently wait multiple days for a transaction to process. This in turn has put immense pressure on banks to deliver real time and personaliz...
Source: banklesstimes.com