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A Spicy Relationship Between Uber-like Delivery Services And The Restaurants That Feed Them - Consumer Protection

A Spicy Relationship Between Uber-like Delivery Services And The Restaurants That Feed Them - Consumer Protection
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A spicy relationship between Uber-like delivery services and the restaurants that feed them | Thompson Coburn LLP

, app-based food delivery services have faced backlash from restaurants over the delivery services’ use of their name on their platform without consent. Grubhub, is also a target of these claims in a suit pending in Colorado federal court (
C O Craft LLC d/b/a Freshcraft v. Grubhub). Like the other suits, this case is based on allegations of false advertising, contending that the service advertised a relationship with the restaurant where there was none and/or confusing the consumer into believing that the restaurant itself was closed when in fact it was not. What makes Grubhub unique is that there are multiple class actions pending with slightly different legal theories, creating conflict over resolution of the claims. However the Grubhub cases play out, they stand as a reminder to restaurants to police their presence on app-based food delivery services just like they would police customer reviews on Yelp and other platforms.

Colorado , United-states , Illinois , America , Grubhub-inc , Yelp , Co-craft , Lynn-scott , Thompson-coburn , Colorado-grubhub , Pay-order