KPIX CBS Overnight News July 13, 2024
You had over one thousand homes you were responsible for. Did you have enough staff to allow for that . No. We were only allowed to have nine technicians. Reporter how it is physically possible . Its not. Reporter as work orders piled up, wait times grew. But instructions from anderson supervisors that completion times need to be adjusted to ensure that records show over 95 of work orders were resolved on time. Did it ever dip below 95 . It was always below that, always. Reporter by reporting a high ontime rate, Balfour Beatty was eligible for big bonuses, more than 2 million at lackland alone...