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United Center COVID Vaccine Eligibility Changes, Causing Confusion and Frustration


For a full look at who s eligible under the expanded Phase 1B Plus, click here.
The last-minute change sparked confusion and frustration for some who had been waiting to book appointments at the new site. The ZocDoc website also appeared to have a glitch on Sunday, showing appointments that were available but not allowing users to book those appointments. Some also reported that they were able to book appointments that were later canceled without explanation.
The change in eligibility was made based on additional Federal Emergency Management Agency guidance, Gov. J.B. Pritzker s office said in a statement, to ensure equity in vaccine distribution and that the people and communities most impacted by the COVID-19 pandemic have access to the vaccine. ....

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Zocdoc Glitches Plague Registration for United Center COVID Vaccine Appointments


On Sunday afternoon, some users experienced difficulty booking a vaccination at the United Center, a spokesman for the company said in a statement.
Zocdoc identified and resolved the root issue in less than one hour, and Chicago residents were successfully able to book vaccinations, reaching peak booking rates of more than 750 bookings per minute, the statement continued. Due to high demand, our current allotment of United Center vaccine availability was quickly fully booked.
We apologize to anyone who was unable to secure an appointment at the United Center, and we will continue to add new appointments to our platform from Chicago vaccine providers as they become available. We look forward to helping more eligible individuals find and book a COVID-19 vaccination, Zocdoc said. ....

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