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Denying a person boarding on a plane is an incredibly callous, torturous, and oppressive act, inflicting severe mental agony, physical discomfort, humiliation and emotional trauma, the court noted.
Theft occurring during train rides does not amount to a deficiency in service and the Indian Railways cannot be held responsible for the same, the Supreme Court held.
The Commission observed that the act of the Porsche outlet selling a car manufactured in 2013 as one manufactured in 2014 amounted to deficiency in service and an unfair trade practice.
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