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/PRNewswire/ -- Hyland, recognized by Gartner as a content services industry leader for 12 consecutive years, has launched its latest product enhancements and...
December 29, 2020 In today’s customer-centric environment, it is critical to embrace powerful technology tools for better citizen experience. Montana’s Department of Labor and Industry had a critical communications problem. The state of Montana relied on an outdated mail system and key processes like delivering unemployment insurance were cumbersome and inefficient. There was a constant risk of the system failing completely at any time. That’s when the department adopted Content Composer, Hyland’s flagship customer communications management (CCM) product. Content Composer delivered s...