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Fri, Apr 30th 2021 3:40pm — Copia Institute Summary: Craigslist -- the online marketplace that pretty much still looks the way it looked when it went live all the way back in 1995 -- has the same problems every online marketplace has: spammers and scammers. The battle against people seeking to abuse the system has been ongoing since the site's inception, but in 2008, Craigslist implemented a new control measure that temporarily stymied spammers who had found several ways to beat the systems previously employed by the online market. To mitigate spam and limit the effectiveness of scam operat...

Fri, Apr 23rd 2021 3:47pm — Copia Institute Summary: Google has long been responsive to court orders demanding the removal of content, if they're justified. Google has fought back against dubious orders originating from "right to be forgotten" demands from outside the US, and has met no small amount of DMCA abuse head on. But, generally speaking, Google will do what's asked if there's a legal basis for the asking. But not everyone approaching Google acts in good faith. First, there are any number of bad actors hoping to game the system to juice their Google search rankings. For a couple of ...

Fri, Apr 16th 2021 3:38pm — Copia Institute Summary: While the social media/social networking space today is dominated by Facebook, it’s interesting to look at how Facebook’s predecessors dealt with content moderation challenges as well. One of the earliest social networks to reach mainstream recognition was Friendster, founded by Jonathan Abrams in 2002 and launched in early 2003, gaining millions of users who signed up to connect with friends. Originally built as a dating site, it expanded quickly beyond that. One of the first big content moderation questions that the site faced was w...

Wed, Mar 31st 2021 3:36pm — Copia Institute Summary: For years, Google and YouTube have included a trusted flagger program by which certain entities that have shown they “are particularly effective at notifying YouTube” of content violations are given more powerful tools with which to do so. This is used often in the copyright context, and companies with a good history may be given access to things like bulk flagging tools and priority review of flagged content. One such trusted flagger for copyright was a company called Topple Track, which offered an automated service for musicians, se...

Fri, Mar 12th 2021 3:41pm — Copia Institute Summary: Google's ad service offers purchasers access to millions of users, including those viewing videos on YouTube. But its policies -- meant to prevent abuse, fraud, harassment, or targeting of certain demographics -- sometimes appear to prevent legitimate organizations from doing something as simple as informing others of their existence. Chad Robichaux, the founder of Christian veterans support nonprofit Mighty Oaks, wanted to reach out to veterans who might need his services. But his attempt to purchase YouTube ads was rejected by Google's ...