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Apr 23, 2021 LITTLE VALLEY — Teddar Scott Brooks, distinguished attorney for 48 years, went to be with his Lord on April 13, 2021. He was born to Torrance and Lenora Brooks on July 3, 1944. He was a graduate of Cattaraugus Central School, University of Buffalo, SUNY Albany, and Cornell School of Law. He served in U.S. Army Military Intelligence during the Vietnam era, was a member of the New York and American Bar Associations, the American Legion, the Otto Masons and the Wesley United Methodist Church. He is survived by his wife, Judy (Allen); daughter Kristin Weinhoffer, Grapevine, TX; son...

Tuesday - April 27, 2021 share this webinar Thanks to evolving customer needs and expectations, loyalty programs in the hospitality sector have come a long way from the "earn-and-burn" points-based loyalty programs and the lower-funnel transactional focus. The current pandemic has also accelerated the emergence of new opportunities to create a broader ecosystem of benefits and partnerships that can be part of customers' day-to-day lives beyond travel and stay. This webinar will take a deeper look at emerging customer loyalty trends and modernizations occurring in the hospitality and travel s...

Apr 17, 2021 LITTLE VALLEY — Teddar Scott Brooks, distinguished attorney for 48 years, went to be with his Lord on April 13, 2021. He was born to Torrance and Lenora Brooks on July 3, 1944. He was a graduate of Cattaraugus Central School, University of Buffalo, SUNY Albany, and Cornell School of Law. He served in U.S. Army Military Intelligence during the Vietnam Era, was a member of the New York and American Bar Associations, the American Legion, the Otto Masons and the Wesley United Methodist Church. He is survived by his wife, Judy (Allen); daughter Kristin Weinhoffer, Grapevine, TX; son...

Biography Chris Anderson is a professor at the Cornell School of Hotel Administration. Prior to his appointment in 2006, he was on faculty at the Ivey School of Business in London, Ontario, Canada. His main research focus is on revenue management (RM) and service pricing. He actively works with industry, across numerous industry types, in the application and development of RM, having worked with a variety of hotels, airlines, rental car and tour companies, as well as numerous consumer packaged goods and financial services firms. Anderson's research has been funded by numerous governmental age...

Professor Alex Susskind of Cornell School of Hotel Administration says this is the most disruptive period he has seen in the restaurant industry.