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Mentality. Its all on us, not the member to get the care they need, or talk to somebody about their Current Health care crisis or that of a family member. So identification for shield concierge some of the what is the word im looking for if you have cancer, catastrophic injuries, diabetes, lgbtq health, opioid use, pain management, all of those things are triggers for us to outreach to a member. And then on july 1st of this year, we also launched an enhanced program that is a digital experience for members. It is individualized based on their health care needs. I didnt put that information on ...

Services that were provided by the carriers themselves. And then over the last decade, we have seen some new trends where there were these passive disease Management Programs, those were something where maybe somebody had a couple of chronic conditions or something in the mail, or maybe by email, and frequently unfortunately these went into the garbage, but these were disease focused. And finally, in the last few years, we have seen Holistic Care through new Population Health Management Programs. These are focused on the individual, and have a holistic wellbeing based in meeting the individual...

What happens to the information. The other example i have is working going to a Dignity Health cancer survivor opportunity, and it was one of these special concierge events, and believe it or not, it was at the hospital, and it was a gong event. These people came from all around california. They set up these gongs, cancer survivors all laid down, covered in blank kicks, et cetera et cetera, and they gong for 40 minutes and it was amazing. So that was a really wonderful thing, but it took me 20 phone calls and just actually showing up to get through so that its not a seamless kind of thing. Whe...

As well as independent practitioners who may be using a variety of other systems, and you have their portal, and their systems are subscribed or have an a. P. I. Enabled, this gets pushed to Apple Health Records and on your phone, on your smart device in an encrypted manner and secure manner, the patient has control over their information. Im spending a lot of time on this, but the reason that this is important is his Large Tech Companies have engaged in the healthcare business or tried to get into the 48 many times over the last 25 years, in particular , with the bend on patient records. The ...

Of excellence that is recommended. Through provider upward optimization tools and navigation tools and through this intervention, the employer has the opportunity to influence a different way and go upstream with how the employee is actually going to interact with the healthcare system. The provider example might be that a referral for a special type of therapy, maybe immunotherapy that we have already about, the providers will say, who provides that type of service and to this type of spherical tape influence that we have here. They could be referred to a place that is in network and consider...