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NICE inContact CXone Adds First-of-its-Kind AI to Drive Higher CSAT and Lower Service Cost NICE inContact , a NICEbusiness (Nasdaq: NICE)today announced the Spring 2021 release of CXone, which adds first-of-its-kind artificial intelligence (AI) innovations with Real-Time Interaction Guidance for agents, expands self-service capabilities, extends its digital-first reach, and empowers highly effective work-from-anywhere teams. With the Spring 2021 product release, organizations can now leverage cutting-edge, industry-first NICE Enlighten AI models to guide agents at the point-of-service on ...

The 10th annual Middle East Banking Innovation Summit returns next week DUBAI, February 23, 2021 The Annual Middle East Banking Innovation Summit next week will showcase the latest advancements in fintech with a particular focus on the UAE.   Returning for its 10th edition on March 1 and 2, 2021 at the Le Méridien Dubai Hotel & Conference Centre, the Summit will provide two full days of in-person and virtual presentations from top digital experts and banking industry professionals as well as exclusive networking and business opportunities, Expotrade Global announced.   The programme a...

reportoceanFebruary 18, 2021 1 Global Smart Grid Data Analytics Market Size study, by Deployment (Cloud-based and On-premises), By Solution (Transmission and Distribution (T&D) Network, Metering and Customer Analytics), By Application (Advanced Metering Infrastructure Analysis, Demand Response Analysis, Grid Optimization Analysis), By End-users (Private Sector (SMEs and Large Enterprises) and Public Sector) and Regional Forecasts 2020-2027, Covid 19 Outbreak Impact research report added by Report Ocean, is an in-depth analysis of market characteristics, size and growth, segmentation, region...

Which segment is set to lead the market in the near future? Which firm would generate the highest revenue in the coming years? How will key companies boost sales of cloud computing services amid COVID-19? What are the estimated, historical, and current sizes of the global market? Drivers & Restraints- Urgent Need to Analyze Data-driven Business Strategies will Favor Growth The integration of innovative technologies, such as machine learning (ML) and artificial intelligence (AI) with cloud computing solutions is increasing globally. It is aiding in analyzing, visualizing, and monitoring data-d...

The global predictive analytics market size is anticipated to reach USD 23.9 billion until 2025. It is anticipated to register growth with 23.2% CAGR during the forecasted period, 2019 to 2025. This growth can be associated with an exponential increase in the generation of data coupled with rising awareness about its usage for implementing marketing strategies.