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/PRNewswire/ -- CMP Research, a division of Customer Management Practice (CMP), a market intelligence firm for the customer management industry, has launched a...
Hawaiian Airlines Reservation Systems Are Overwhelmed - Honolulu Civil Beat Hawaiian Airlines Reservation Systems Are Overwhelmed On Friday, Hawaii’s dominant carrier apologized to customers unable to book flights either on line or by phone. Reading time: 2 minutes. A sudden surge in demand for travel has overwhelmed Hawaiian Airlines’ systems for booking flights – both online and on the phone – leaving Hawaii’s dominant carrier unable to serve customers. The problems, which the airline described as separate issues, come as people have begun traveling again between the islands and ...
But as larry david could tell you --the challenge of getting it out of the package is enough to curb anyone's enthusiasm. >> reporter: a common christmas complaint the struggle to unwrap a simple toy. 57 minutes. really? these days it seems things aren't just packaged, they're child proofed. you need a set of ginsu knives to open any of these packages. forget about scissors. you need to have scissors to get them open. >> we received 3.8 million customer contacts telling us that they experienced an issue with the packaging. >> reporter: the world's largest online retailer is putting pressure on...