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American Express CEO Stephen Squeri is in bed by 10:30, but he spends the three hours before that answering about 200 emails, he told the FT.
Hackers stole data, including customer emails, phone numbers and addresses, from McDonald’s computer systems in the U.S., South Korea and Taiwan, according to the Wall Street Journal.Why it matters: It's the latest cyber attack against a major U.S.-based corporation, with the news breaking a day after FBI Director Christopher Wray warned Congress that "the cyber threat is increasing almost exponentially."Stay on top of the latest market trends and economic insights with Axios Markets. Subscribe
Same story for the nasdaq which finished ahead 80 today. yahoo is taking heat tonight for scanning customer emails and then selling information to advertisers. deirdre bolton joins us from new york with why yahoo still does it while many other companies don't. >> good evening, brett. so much for worries about privacy. yahoo is scanning 200 million of its inboxes for data that can be sold to advertisers. so yahoo does exclude some very sensitive content such as health and medical information, so it's unclear if the company includes any other kind of sensitive data. yahoo mail's privacy policy s...
Profiled a business owner who tracks all customer interactions to help her improve her service. our website of the week can help you do the same. user voice provides customer communications management tools. they range from a support ticket system to streamline the way you receive, answer, and keep track of customer emails and requests to a feedback forum where you can get direct input from your clients. in addition, the site helps you put together a directory of frequently asked questions so customers can easily search for answers right on your site. thanks for joining me today. and if you'...