Why Showing Customers The Love This Holiday Season Matters More Than Ever
Shoppers are feeling the pinch and keeping a close eye on their spending.
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Shoppers are feeling the pinch and keeping a close eye on their spending.
KTRH-AM covering local news from Houston and across Texas.
The latest edition of the National Customer Rage Survey shows that more Americans are having problems with products and services, and their rage toward companies is growing.
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Days, right? apparently more people than ever dissatisfied with the products and services that they buy. according to a new report from the arizona state university. so the number of households that experienced customer rage saying they were very or extremely upset about the company response when they complained, that has jumped from 60 to 68% since the last survey in 2011. more of us, according to the survey, are expressing that rage by yelling or even cursing at customer service representatives than two years ago. the funny thing here is, chris, when have you ever gotten better customer serv...