Scott Broetzmann News Today : Breaking News, Live Updates & Top Stories | Vimarsana

rage against the machine. >> i need a little more information from you. >> jericka: frustrations with customer service at an all-time high. >> i yell at the phone because i want a representative. ♪ ♪ >> pope francis is leading holy week ceremonies in italy on this good friday. >> he was originally scheduled to lead the stations of the cross procession but the vatican announced the pope will miss the ceremony. ♪ ♪ >> jericka: and "on the road" with an unlikely leader of a chess club. >> his name is mr. bishop, which is pretty cool. >> he is very caring. he just includes everyb...

♪ ♪ rage against the machine. >> i need a little more information from you. >> frustrations with customer service at an all-time high. >> i yell at the phone because i want a representative. >> pope francis' leading holy week ceremonies in italy on this good friday. >> originally scheduled to lead the stations of the cross possession but the vatican announced the pope will miss the ceremony. >> on the road with an unlikely leader of a chess club. >> his name is mr. bishop which is pretty cool. >> he is very caring. he includes everybody. >> keeps everybody motivated to keep pract...

All right. I get it. You’re angry and want revenge against the company that did you wrong.

What could fix it? | Business

A new survey found that the biggest frustration among customers was having to sit through long prompts before being able to talk to a real person.