KPIX CBS Evening News With Norah ODonnell June 4, 2024 22:45:00
Also providing a megaphone. the number of people posting complaints and shaming companies online has more than doubled since 2020. so what can people do? >> i think a customer care experience from both sides, from the employee side and the customer side would benefit greatly from a good dose of kindness. >> reporter: a reminder that% courtesy counts, even when you complain. nancy chen, cbs news, new york. >> jericka: kindness and take a deep breath. actor jeremy renner recounting in graphic detail the snowplow accident that almost killed him. his story is coming up. even if you got ppp and it ...