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The report said no upgrades were made to the speaker system between 2019 and 2021 and the consequences were apparent on Nov. 30.

Some doctors in Ontario are offering their patients the option of extra health care, at a price: seven-day-a-week rapid access to appointments with a nurse practitioner, for a fee of around $30 a month.

There came a point during the pandemic, about nine months ago, when the staff at a pediatric clinic in Toronto was turning away at least 100 callers per day who were looking for a primary care provider.

Paid subscriptions to on-demand care are among the many strategies primary health-care providers in Ontario are adopting in order to meet increased demand for access to doctors in the past year, while also managing staffing shortages.

Doctors and pharmacists in Canada are having trouble finding an important antibiotic for treating bacterial infections in children, and some are insisting a surge in respiratory illnesses is contributing to the shortage.