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Ajay Agrawal, Joshua Gans, and Avi Goldfarb discuss one model of how artificial intelligence will affect the labor market, specifically how technology that directly substitutes for highly-valued skills could create opportunities for workers.
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Financial Times: Not all transformative technologies destroy jobs.
The rise of artificial intelligence (AI) has sparked discussions about its impact on the future of work.
AI is going to have a huge impact on the workforce. And while there will be winners in the workplace, there will also be losers.
Customer support agents using an AI tool to guide their conversations saw a nearly 14 percent increase in productivity, with 35 percent improvements for the…