Amazon's cashier-less technology was supposed to revolutionize grocery shopping. It's been a flop
By Ramishah Maruf, CNN
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By Ramishah Maruf, CNN
The retailer banked big on the cashier-less tech. It's now out at Amazon Fresh stores in the U.S. But Amazon's grocery ambitions are only shapeshifting.
The technology alienated some shoppers, who were put off by entry gates or the feeling that Amazon had turned a visit to the grocery store into a high-tech vending machine.
While 'Just Walk Out' senses when someone removes an item from a shelf and charges them automatically, the Dash Cart system requires people to scan items as they shop.
Amazon grocery stores are phasing out the "Just Walk Out" checkout method. The e-commerce giant is replacing the checkout technology with a "smart-cart" system called Dash Cart.