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New York (CNN) — When Amazon debuted cashier-less technology, it was hailed as the future of retail. But now, Amazon is walking back its “Just Walk Out” technology at its
Amazon's celebrated ‘Just Walk Out’ technology, allowing customers to seamlessly bypass checkouts, had a surprising reliance on an overseas workforce. The Information revealed that around 1,000 employees in India manually reviewed up to 70% of Just Walk Out transactions in 2022
Amazon's "Just Walk Out" technology, touted as a fully automated checkout-free system, has been revealed to rely heavily on human reviewers, particularly a team of over 1,000 workers in India.
The Just Walk Out system is being replaced for Dash Carts that keep track of customer's groceries