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TCM0284396 - Specialist areas - Complex: Complex cases - renewals - customer contact after manual Statement of Account issued You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist you have the correct user roles to follow this guidance. you are in the correct MU. Use TCM0322460 for the correct MU number. Background any member of the household lives outside the UK and/or or where it’ is classed as an International complex case. As the majority of cases are worked clerically, you must follow this guid...

TCM0290170 - Specialist areas – Persons from abroad: Gateway Protection Programme You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals. Checklist you have the correct user roles to follow this guidance you are in the correct MU. Follow the guidance in TCM0322460 you have access to the tax credit computer system (NTC) you have access to the Child Benefit Service you have access to the NIRS system you have access to Accessing DWP Data (ADD) browser system the claim form you are processing has ‘Gateway Protect...

UK state pension the customer lives in Norway, Iceland and Liechtenstein or Switzerland. For these countries you will need to contact your Technical Advice Line Liaison Officer (TALLO) for further advice. Guidance Note: when sending customer, staff or process data to another individual or team, make sure you follow the latest data security guidelines or contact the Data Guardian / Data Security Team for advice. Background A European Union (EU) national in another Member State can claim family benefits for a deceased worker under Article 67, 68 and 69 of European Community (EC) Regulation 883/...