Leveraging Technology to Enhance Hospitality: Key Takeaways from an Expert Panel Discussion
The hospitality industry, known for its personal touch, is increasingly leaning into technology to enhance guest experiences and streamline operations. A recent panel discussion at the 2023 Boutique Hotel Investment Conference by BLLA featuring industry experts offered valuable insights into how technology could act as an enabler for better service and more profitable operations. There were a diverse set of perspectives from Neil Foster from HFTP, Jason Pinto from Pace Revenue, David Disque from Corporate Spending Innovations, Deborah O'Donnell from DIRECTV, and Curtis Crimmins from Roomza. Ea...