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With the Great Resignation, important connections between hotel staff and repeat guests were severed. Here's how advisors are dealing with it.
Being Black in travel April 26, 2021 TW illustration by Jenn Martins In November, Travel Weekly published research that demonstrated a wide gap in perception between white travel professionals and Black travel professionals about how diverse and inclusive the industry is: 61% of white respondents felt it was diverse and inclusive, and an equal percentage of Black respondents felt that it was not. To help understand the dynamics behind this perception gap, Travel Weekly asked seven members of the Northstar Travel Group Black Advisory Board to participate in a roundtable discussion that explore...