IATA: Aviation Consumer Protection is Shared Responsibility
IATA urges governments to ensure that responsibility for flight issues is shared more equitably across the air transport system.
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IATA urges governments to ensure that responsibility for flight issues is shared more equitably across the air transport system.
IATA called for regulation to address the responsibilities shared by all stakeholders for disruptions to passenger experience .
The International Air Transport Association (IATA) called for consumer protection regulation to address the responsibility shared by all stakeholders when passengers experience disruptions and released survey data showing most passengers trust airlines to treat them fairly in cases of delays and cancellations.
The International Air Transport Association (IATA) has criticized the decision by the U.S. Department of Transportation (DOT) and the Biden administration to raise the cost of air travel by mandating airlines provide financial compensation to travelers for flight delays and cancellations, in addition to their current care offerings. DOT...
IATA has criticized the decision by the US to raise the cost of air travel by mandating airlines provide financial compensation to travelers for flight delays and cancellations, in addition to current care offerings.