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Rs 45,000 Penalty On Amazon India For 18-Months Delay In Laptop Refund - Trak.in - Indian Business of Tech, Mobile & Startups

Rs 45,000 Penalty On Amazon India For 18-Months Delay In Laptop Refund - Trak.in - Indian Business of Tech, Mobile & Startups
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Amazon, retailer fined Rs 45,000 for refund delay of faulty laptop delivered to customer

During the commission hearing, a customer filed a complaint asserting that the delay in receiving a refund constituted "deficiency in service" and requested compensation. The complainant further contended that Amazon fails to provide any receipt upon the return of orders.

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Amazon: Amazon, Retailer Fined ₹45k For Refund Delay | Delhi News

Delhi court fines Amazon and retailer for delayed laptop refund, citing poor product quality and lack of refund efficiency. Emphasizes the need for re

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Consumer Court imposes ₹45,000 penalty on Amazon for delay in refund for faulty product

Commission President SS Malhotra and members Rashmi Bansal and Ravi Kumar held that it was Amazon's duty to ensure the sale of genuine, defect-free products and to promptly replace faulty products and issue refunds.

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