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Clearly saw the need for because of our community partners. Anyway, it got published, the article was published in this months article, in this months magazine so hopefully it will be used as a model for agencies across the united states. They can take our order and use it as a basis or a template for doing what they do and seems to be working here. So i appreciate the recognition. Thank you. Thanks, rachel, and thank you, deputy chief tamioka, well make sure we get copies of that magazine if project what would want one with a copy of the article for occ as well. That would conclude that piece...

Out who they need to talk to the person to. None of us have to talk to each other any more face to face. My take away. I guess the push one thing i would stress is if theres a way to increase the number of direct bilingual officer interactions, i dont know if thats staffing. I dont know if the phone lines are like the at t operators, ive used those before, they tend to be very business oriented so they are not translating every day language, they are translating at a higher level and not using the language that folks may understand, kind of everyday level. I actually just did a presentation at...

On the phones. Have to wait for the sergeant to come with the phone so they can call the Language Line. Now every officer has the phone so they are using it, which is what we want. And the phone has google language on the phone so they can figure out who they need to talk to the person to. None of us have to talk to each other any more face to face. My take away. I guess the push one thing i would stress is if theres a way to increase the number of direct bilingual officer interactions, i dont know if thats staffing. I dont know if the phone lines are like the at t operators, ive used those be...

Contact those officers by using dem or contacting dem directly and finding out who is available that has that skill set. As i look at it, it looks like theres a decrease in the number of sort of bilingual officer contacts. In 2013 it looks like there were more sort of face to face interactions between a bilingual officer and a client. In 2014 the vast majority of the contacts were through the phone interpreters, about 2700 out of the 2954, right . So there was an increased use of the phone lines but sort of a decreased incident where theres a bilingual officer meeting with a client director. C...

Iacp international chief of police was asking for an article on the steps that we took to develop this policy and she asked if i would step forward and be do it, i said sure, thinking, you know, ill do a couple paragraphs on it. Then after i committed she said yeah, its got to be about 2,000 words and i said, oh, i feel like im back in college. Anyway, i worked really hard on it, had some help from some people in our department and just described the collaborative effort where it started back in 1996 samera, 97 2006, sorry and moving forward from there just reissuing department bulletins every...