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Air India has been issued a show cause notice by the Directorate General of Civil Aviation for failing to provide appropriate protection to travellers who faced flight disruptions.
IndiGo Airline witnessed four tail strike incidents on A321 aircraft within a span of six months this year, following which the DGCA carried out a special audit of the airline.
On 5 January, the regulator had said that prima facie it has emerged that provisions related to handling of an unruly passenger on-board have not been complied with
After denying a specially abled child to board the plane at Ranchi airport on May 7, IndiGo has decided to conduct an internal case study, reports PTI.