Credit unions should bank on chat
Credit unions should bank on chat Credit unions should bank on chat Members live on chat apps to communicate with friends and family. Is your credit union on their contact lists? June 29, 2021 by Andreas Suma, CU Management The pandemic has driven more consumers than ever to bank by mobile app, and seven in 10 would use a chat app for banking if their bank offered it, a new study shows. WhatsApp, Facebook Messenger and Apple Business Chat are widely used by consumers to talk to friends and family. The study, conducted by Dimensional Research in partnership with mobile and chat commerc...