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Suicide prevention hotlines placing limits on some high-frequency callers.

Xijian/Getty Images(NEW YORK) -- Things at Family Services of Northeast Wisconsin have not slowed down since July 2022. The center, which runs the 988 crisis hotline for the state, worked hard to expand its mental health services following the hotline's national relaunch. Like many centers across the country, it has experienced surging demand that has outpaced anything experienced prior, Shelly Missall, the organization's 988 program manager, told ABC News. That level of surging demand has led Missall to make tough decisions. She says among them: limiting services provided to frequent users of...

Suicide prevention hotlines placing limits on some high-frequency callers.

Suicide prevention hotlines placing limits on some high-frequency callers.

Suicide prevention hotlines placing limits on some high-frequency callers.