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Kidnap for ransom. abu sayyaf had taken american hostages before. some were released eventually, but some were beheaded. heiko was frantic, had no idea what to do where to turn. that very day, the cavalry came running in. >> my boss from work called, come on over to work, the fbi is here for you. >> what was it like to hear the fbi was actually paying attention to this? >> it is really real now. this is a real thing. >> we never know how families are going to react, obviously. but almost in every case, they are in a state of crisis. >> mark thundercloud was a leader of a special fbi hostage ne...

Surveillance system and heiko's kitchen, not ready for what they knew was coming. demand for ransom. >> he's negotiating really with someone who is selling his family. >> the fbi told me that my wife and son are merchandise for them. >> that's hard to hear. >> yes. >> we tried to be very transparent with the families in these cases. we try to prepare them the best we can. >> did you prepare heiko for the possibility they would be executed? >> yeah. we prepared him for the worst. >> now there is nothing else to do. except wait and then the phone rang. >> hello? >> hello. >> yes? >> this is long...

Vicks super c is a daily supplement with vitamin c and b vitamins to help energize and replenish. dayquil severe is a max strength daytime, coughing, power through your day, medicine. new from vicks. >> welcome back. time moves at a different pace for those living under duress. four heiko and gerfa lunsmann, each in their own prison of pain, their focus was on their 14 year old son kevin who was still being held captive for ransom deep in the philippine jungle. there was no way to know if his time is running out. here again is keith morrison. >> on the night of december 2011, heiko lunsmann sa...

Philippines were working sources on the ground. word was that gerfa and kevin had been taken to one of abu sayyaf's strong holes, basilan, a large island about four hours by boat from where they've been kidnapped. to a base camp deep in what was nearly impenetrable jungle. >> we travel to basilan to talk with politicians there who may have had influence over this group. >> heiko had the fbi to help. but government money? no. >> you don't pay ransom? >> the government doesn't pay ransom. >> any decisions that are made regarding ransoms are rate made by the family. >> but it was actually me, no ...

Which is how eventually heiko could afford his used mercedes car, and gerfa and kevin, that trip to the philippines. life was good. but now, it was very bad indeed. much >> when i first heard they were kidnapped, the first thing that came to my mind was, "oh my gosh, it's abu sayyaf." >> reporter: abu sayyaf, a small but extremely violent militant group. over the years it claimed affiliation first with al qaeda, then isis, as it fought to establish an independent islamic state in the southern philippines. its bread and butter in its fight against the government? kidnap-for-ransom. abu sayyaf h...