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additional staff. i think there would be two additional 1408's to alleviate the problem of backlog and lines at the counter. >> yes, i had a complaint recently that somebody waited two hours. >> oh, really? sometimes it can help. >> it should not happen at all. stakeholders have to wait two hours to write their check. >> i think we have to improve on that, yes. commissioner lee: these are not really questions but more of a comment. i know q-matic has been a long time coming, a couple years maybe. but lacy a lot of movement in the last three to four months, which i appreciate. i think...

paul street is where it is located. the third issue, the most problem for us, is that when the permit tracking system becomes operational in 24 months, it is going to be posted outside the vendor, which means that we will not need these servers. however, until that standpoint, we will need servers here for the permit tracking system. the worst thing that could happen is we could have a situation where we cannot issue permits and how to keep everything by hand. we're working with the department of technology this afternoon to try to figure out how to replace those permit tracking serv...

>> this is being clearly communicated, such as there is representation to have them understand? >> at the last staff meeting, director sweepney and me announced there was some public expediter in that, and i did not hear too much complete so far, but i would like to maybe during this time one month, i will invite them, maybe have a meeting with them so we will hear the concern. >> i have talked to a number of expediters. their main concern will be the flexibility of a computerized system. for instance, if you have three stations and one is fire, one is building, and one is mechanical...

department is going through, and i am looking forward to more of the great information and the newsletter that you provided. thank you. >> i wanted to comment on that, too. we have not got a newsletter from a director in three years. we were just kept in the dark about everything. it is refreshing. these commissioners can confirm what is actually going on. so thank you for that. >> thank you. >> ok, is there any public comment on item 5a through 5g? >> good morning. this is nancy again. i have a comment on the issue of the tracking system. i certainly appreciate the need that this ne...

of those that have come back in and also the growth of what our department is going through, and i am looking forward to more of the great information and the newsletter that you provided. thank you. >> i wanted to comment on that, too. we have not got a newsletter from a director in three years. we were just kept in the dark about everything. it is refreshing. these commissioners can confirm what is actually going on. so thank you for that. >> thank you. >> ok, is there any public comment on item 5a through 5g? >> good morning. this is nancy again. i have a comment on the issue of t...