CCPA steps in to curb Dark Patterns
This article analyses the Guidelines for Prevention and Regulation of Dark Patterns which was notified by the Central Consumer Protection Authority, and its impact.
Source: barandbench.com
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Third-party rail ticket retailers charge booking fees up to £6.50, watchdog says
Buying rail tickets through third-party retailers such as Trainline will cost passengers extra, a watchdog has found, with some charging booking fees of up to £6.45.
Source: yahoo.com
New rules on dark patterns: how they may change your online shopping experience
The CCPA has notified guidelines to stop online firms from force-selling, pushing unsolicited subscriptions and showing misleading ads
Source: livemint.com
The Dark Side of Revenue Management: Avoiding Ethical Pitfalls
Let’s face it; we’ve all been tempted to play with rates to boost revenue. It’s the oldest trick in the revenue management book, you might even say that’s exactly what revenue management is. But I’m specifically referring to the practice of lowering prices during the booking process, then adding hidden fees later. The guest feels like they’ve been duped, but hey, you’ve made a few extra bucks, right?
Source: hospitalitynet.org
Airline fury at 'drip pricing' accusation amid fears that new rules could see ticket prices rise
Airline boss says fees are ‘no different from buying a pizza – if you want extra toppings, you pay for them’
Source: yahoo.com