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Alluded to this. Were working out the system. We often dont get notified of what ultimately happens . So we get the notice to meet and confer but we dont always know kind of what happens at the back end of a case. Were trying to streamline that process that one director henderson was talking about 50 or 60 letters we got recently, thats because we went through manually and made all these requests and received the final results of the case. Ok. That needs to be fixed right away. We are working a lasting solution request. Everybody is great about providing information when we request it but the ...

At slalom consulting. For disclosure, i serve as a member of san raphael fire commission, but in my role today, im only speaking as a slalom consultant. So building on sarahs conduct, this leveraged a paperbased system as she mentioned, but the d. P. A. This year made a focused investment on d. P. A. Technology to introduce a foundational tool to introduce timely and accurate report with specific reference to 1421 in mind. The tool provides near realtime visibility to cases in progress and opportunity for improved efficiency in collaboration. Looking forward, the d. P. A. Can leverage case dat...

Investigators now only enter information one time, and we have retired the wooden box, which was an integral part of our work flow. We have a new Case Management system which is based on sales force technology and eli hill is going to tell us how it all happened. Thank you, commissioners, chief scott, and director henderson for having me here today. I have some prepared remarks, so ill be reading it. My name is eli hill. She says im a client partner at slalom consulting. For disclosure, i serve as a member of san raphael fire commission, but in my role today, im only speaking as a slalom consu...

Here. [please stand by] commissioner dejesus when youre under ten days, do you have to do the same thing and give notice and the violations are going to be a reprimand . Are the violations going to be a oneday suspension or a tenday suspension . Do you have to follow the same Program Rules . Yes. Commissioner dejesus so now, we have a chart, and im glad you pointed that out, and everyone will be on the same page of what the discipline is, but it sounds like youre selecting the reprimand or the discipline, and i guess thats where the concern is coming from commissioner elias and myself. Yes. An...