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Air New Zealand's decision to temporarily outsource some call centre activities to the Philippines because there is a shortage of suitable staff is understandable, but also a self-perpetuating practise because it cheapens the profession—the moment . ....
AirNZ's outsourcing move keeps local contact centre staff on their knees - CCNNZ voxy.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from voxy.co.nz Daily Mail and Mail on Sunday newspapers.
FULL: If Your Child Was Named After Your Pregnancy Craving, What Would They Be Called? thehits.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thehits.co.nz Daily Mail and Mail on Sunday newspapers.
What my plane diverting during 9/11 taught me about leadership and resilience stuff.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from stuff.co.nz Daily Mail and Mail on Sunday newspapers.