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Patients are turning to chatbots like ChatGPT and Woebot as mental health resources are stretched but rights groups warn against privacy breaches and harm to vulnerable users
The apps are 'data-sucking machines with a mental health app veneer' that open the possibility of data being collected by insurance brokers warns a researcher.
Mental health counsellor Nicole Doyle was stunned when the head of the U.S. National Eating Disorders Association showed up at a staff meeting to announce the group would be replacing its helpline with a chatbot.A few days after the helpline was taken down, the bot - named Tessa - would also be disc
Bringing Taiwan to the World and the World to Taiwan
* Mental health chatbots growing in popularity * AI therapy to tackle resource shortage * Calls for regulation to prevent privacy breaches, harmful advice By Kim Harrisberg and Adam Smith JOHANNESBURG/LONDON, June 20 (Thomson Reuters Foundation) - M ental health counsellor Nicole Doyle was stunned when the head of the U.S. National Eating Disorders Association showed up at a staff meeting to announce the group would be replacing its helpline with a chatbot. A few days after the helpline was taken down, the bot - named Tessa - would also be discontinued for providing harmful advice to peopl...