Sitel Group Named Winner of Two European Contact Centre & Customer Service Awards COVENTRY, United Kingdom, March 17, 2021 /PRNewswire/ -- Sitel Group, a global leader in end-to-end customer experience (CX) products and solutions, today announced it has won two awards in two different categories in the 20th European Contact Centre & Customer Service Awards (ECCCSAs) during its virtual event on March 16. In its 20th, the ECCCSAs is the longest running and largest awards programme in the customer contact industry. The awards recognise organisations across Europe that are leading the way in de...