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In his final book on ethics, “The Doctrine of Virtue,” Kant writes that each of us has a certain duty when we try to correct others’ beliefs. If we think they’re mistaken, we shouldn’t dismiss them as “absurdities” or “poor judgment,” he says, but must suppose that their views “contain some truth.” ....
Using emotion and biases to influence a potential client undermines trust and creates tension rather than fostering a long-lating relationship based on honesty and mutual benefit. ....