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Salesforce looks to generative AI to tackle banking's "$48 billion problem" with customer disputes

We've all been there - arguing with the bank over a disputed transaction that's appeared on our account. That's a high-cost problem for financial. ....

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Enterprise hits and misses - gen AI do's and don'ts are revealed, Salesforce - Informatica speculation tweaks pundits, and AI bots whiff

This week - generative AI do's and don'ts put project lessons into focus. Salesforce acquiring Informatica seems unlikely, but the speculation brings AI data. ....

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Can generative AI help tackle anti-money laundering? Yes, says WorkFusion

Is gen AI reliable enough for banks to use to tackle crime? Not on its own just yet, but. ....

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People-focused real-time streaming data is critical to banking sector as it embraces new Consumer Duty regulations

Confluent's Peter Pugh-Jones shines a spotlight on the new Consumer Duty rules in the UK - and why data streaming can make a big difference to customer. ....

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How Travelex is exploiting proven data use cases to become a tech-savvy business

The foreign exchange specialist wants to develop data-led services for its customers. ....

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