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ISG to Publish Reports on Contact Center Services, Platforms

STAMFORD, Conn. Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has launched research studies examining contact center services and as-a-service platforms that address how providers are responding to new enterprise requirements stemming from the pandemic and other factors. ....

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Stock Market | Daily Herald
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Stock Market | FinancialContent Business Page
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ISG to Publish Study on Intelligent Automation Providers

ISG to Publish Study on Intelligent Automation Providers
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ISG to Publish Two Studies Examining Contact Center Technology Providers

Press release content from Business Wire. The AP news staff was not involved in its creation.
ISG to Publish Two Studies Examining Contact Center Technology Providers
April 26, 2021 GMT
STAMFORD, Conn. (BUSINESS WIRE) Apr 26, 2021
Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm, has launched two research studies examining providers of technology tools and services for the contact center industry.
The study results will be published in two comprehensive ISG Provider Lens
™ reports Contact Center – Customer Experience Services and Contact Center as a Service both to be issued in September. The reports will cover a range of technology services available to support contact centers, including customer experience services and cloud-based contact-centers-as-a-service (CCaaS), which allow contact centers to operate efficiently with remote workers. ....

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