Flier frustrated after WestJet flight cancellation results in costly rebooking - Calgary
One Alberta woman's costly cancellation last month is renewing calls for Canadian airlines to follow the rules.
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One Alberta woman's costly cancellation last month is renewing calls for Canadian airlines to follow the rules.
B.C.'s small claims tribunal has ordered Air Canada to compensate two passengers whose arrival in Egypt was delayed by more than 56 hours, while three other family members who were travelling with them have been denied compensation for now.
It seems the worse the companies’ customer service is, the stronger the federal government is in thrall to them
Lisa Crawford and her son experienced a close to 16-hour delay because Air Canada cancelled their flight due to "crew constraints."
Air Canada is reportedly refusing to compensate for flight cancellations due to staff shortages by using an apparent policy loophole.