Stay updated with breaking news from Gain Knowledge Hub. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Key benefits include up to 50% reduction in agent training time; up to 35% enhancement in first-contact resolution; and up to 70% deflection of agent-assisted service requests ...
SUNNYVALE, Calif., May 02, 2024 -- eGain , the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer service, featuring one of its...
02.05.2024 - SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) - eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer service, featuring one of its leading utility clients. ...
25.03.2024 - SUNNYVALE, Calif., March 25, 2024 (GLOBE NEWSWIRE) - eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced the availability of its AssistGPT generative AI service for CCaaS at Enterprise Connect 2024, being ...
EGain (NASDAQ: EGAN) shares moved higher Friday. the leading AI knowledge platform for customer engagement today announced that the company will showcase eGain Knowledge Hub with AssistGPT™ at CCW Berlin, scheduled for February 26-29. Rated #1 by ...