Customer relationship management (CRM) firms to watch
This story is available exclusively to Insider subscribers. Become an Insider and start reading now. Salesforce is the leader of customer relationship management (CRM) software, holding 18.4% market share (though Microsoft is steadily posing greater competition with its own CRM software, Dynamics 365). However, because Salesforce targets large enterprises, CRM companies that cater to small and medium-sized businesses are thriving. Insider asked venture capitalists and analysts to name CRM firms that are competing with behemoths like Salesforce and Micro...
Source: businessinsider.com